Privacy Policy

Effective Date: May 13, 2025

Forward Motions Consulting, LLC. (“Company,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, store, and share your personal information when you visit our website, communicate with us via SMS or email, or use our services. Please review this policy carefully to understand your rights and how we handle your information.

1. Information We Collect

• Name and contact details (e.g., email, phone number)
• Mailing address
• Service area ZIP codes
• Communication preferences
• Information submitted through forms or onboarding systems
• Device and browsing data (e.g., IP address, browser type, geolocation)

2. How We Use Your Information

• To facilitate onboarding and collect service area ZIP codes
• To respond to inquiries or support requests
• To send SMS reminders and service updates
• To deliver transactional or account-related messages
• To comply with legal and regulatory obligations
• To enhance user experience and improve website performance
• To send promotional content, if you have opted in

3. SMS and Email Communications

By providing your phone number, you consent to receive:

• Onboarding instructions
• Follow-up messages for incomplete submissions
• Customer service updates
• Marketing messages (if explicitly consented)

Message frequency may vary. Standard message and data rates may apply. You can opt out at any time by replying STOP. We do not sell, rent, or share SMS consent data with third parties for marketing purposes.

4. Sharing Your Information

We only share your information under the following circumstances:

• With trusted vendors or service providers (e.g., CRM, SMS, email tools) under confidentiality agreements
• When required by law, legal process, or court order
• As part of a business merger, acquisition, or sale
• With your explicit consent

5. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Analyze user behavior
• Improve website functionality and performance
• Measure the effectiveness of our marketing campaigns

You can manage cookie preferences in your browser settings. Disabling cookies may limit some site features.

6. Data Security

We employ reasonable safeguards to protect your personal data from unauthorized access, disclosure, or alteration. However, no digital platform is completely secure, and you use our services at your own risk.

7. Data Retention

We retain personal data as long as necessary for:

• Providing services
• Fulfilling legal obligations
• Resolving disputes

8. Your Privacy Rights

Depending on your jurisdiction, you may have the right to:

• Access the data we hold about you
• Correct inaccurate or outdated information
• Request deletion of your personal data
• Withdraw previously given consent
• Opt out of marketing communications

To exercise these rights, please contact us using the details provided below.

9. Children’s Privacy

Our services are not intended for individuals under 18. We do not knowingly collect personal data from minors. If we become aware of such data, we will promptly delete it.

10. Updates to This Privacy Policy

We may update this Privacy Policy periodically. Revisions will be posted on this page with a new effective date. Continued use of our services constitutes your acceptance of any changes.

11. Contact Us